At CHEO, we prioritize the protection and privacy of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our brand, including our website and online services. We are committed to complying with applicable privacy laws and maintaining the highest standards of data protection. Please read this policy carefully to understand how we handle your personal information.

1. Information We Collect:

   • Personal Information: When you make a purchase, create an account, subscribe to our newsletter, or interact with our brand, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details. We collect this information to fulfill your orders, provide customer support, and enhance your shopping experience.

   • Website Usage Information: We may collect information about how you use our website, including your IP address, browser type, device information, and website browsing patterns. This information helps us improve our website's functionality, customize your experience, and analyze trends.

2. Use of Your Information:

   • Order Fulfillment: We use your personal information to process and fulfill your orders, manage payments, and provide you with a seamless shopping experience.

   • Customer Support: We may use your information to respond to your inquiries, provide assistance, and address any concerns or issues you may have.

   • Marketing Communications: With your consent, we may use your contact information to send you promotional emails, newsletters, and exclusive offers. You have the option to unsubscribe from these communications at any time.

   • Legal Compliance: We may use or disclose your information when required by law or to protect our rights, safety, and property.

3. Information Sharing:

   • We may share your personal information with trusted third parties who provide services on our behalf, such as shipping carriers, payment processors, and IT service providers. These parties are obligated to handle your information securely and only for the purposes specified by us.

   • We do not sell or rent your personal information to third parties for their marketing purposes.

4. Data Security:

   • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include physical, technical, and administrative safeguards. However, please note that no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies:

   • We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You have the option to manage your cookie preferences through your browser settings.

6. Your Rights:

   • You have the right to access, update, correct, or delete your personal information held by us. You can also object to the processing of your information or request the restriction of its use. Please contact us using the information provided below to exercise your rights.

7. Changes to the Privacy Policy:

   • We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically. The updated policy will be effective upon posting on our website.

8. Contact Us:

   • If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us. 

 

This Privacy Policy applies to CHEO and its associated services. By interacting with our brand, you consent to the collection, use, and disclosure of your personal information as described in this policy.

​

​

CHEO reserves the right to modify this Privacy Policy at any time. Any changes will be updated on our website, and the revised policy will apply to all personal information collected thereafter.